Patient Information
Opening Hours
Monday to Friday 8.00 am – 8.00 pm
Saturday – 9.00 am – 4.00 pm
Sundays and Public Holidays Closed.
Billing Arrangements
This is a mixed billing practice. We bulk bill all children under the age of 15 and all DVA patient. Healthcare card holders and pensioners will be
Procedures
All procedures may attract Facilities Fee. Please discuss with receptionist at the time of Booking Appointment.
Antenatal / Pregnancy Check
Consulting Fees Schedule Consessional Fee for Health Care Card Holders Sarkon Medical Centre supports the Mid Wife Care program run by Albury Wodonga Health. All patients who have been accepted into
Telephoning Your Doctor
You can contact the doctor during normal opening hours. Ph +61 2 6080 8442. If the doctor is with a patient, a message will be taken and the reception staff will advice you when it is likely that the doctor may return your call.
Getting the Results of any Test or Procedure
You will be contacted by our staff member to make an appointment with our doctor, if the results are abnormal and needs discussion. You do not need to make an appointment to discuss routine results unless you need further clarification. Most days you will be able to ring for results and these can be given to you over the phone if they are normal.
After Hours Arrangement
Sarkon team is committed to be available for our patients 24/7. One of our senior doctors is available on the phone for medical advice after close of business hours every day of the week including Sundays and public holidays. Please call 02-6080 8442. However, in an emergency please call “000”.
Home Visits
Home visits are available to palliative care patients and nursing home patients of the practice or by arrangement with your doctor for patients whose condition prevents them from attending the clinic.
Reminder System
We have a convenient SMS system in place that will enable us to send you reminders of appointments and results that needs to be discussed with your doctor and also preventive health services that are appropriate to your care. Eg. Cervical screening/Health assessment. If you do not wish to be part of this reminder system please let us know.
Management of Your Personal Health Information
Your medical record is a confidential document. It is the policy of the practice to maintain security of personal health information at all times and to ensure that the information is only available to authorized members of staff only. We abide by the National Privacy Principles at www.privacy.gov.au/index.html
Health records
Our practice is participating in my health records . Through this we can share your health information to other health professionals. Please let our doctors know if you do not wish to participate in this.
Special Services
For patients who do not speak English or who are more proficient in another language a free selective interpreting service is available on prior request.
Appointments are available from :
- Weekdays: Monday to Friday 8.30 am – 7.30 pm
- Weekends: Saturday 9.00 am – 3.30 pm
- Sundays and Public Holidays closed
For Appointment Call : +61 2 6080 8442
- During appointment times we allow time for patients who need urgent consultations which means there can be delays.
- If you feel your condition will require a lengthy consultation, please advise the receptionist or at the time of online booking.
- CANCELLATION FEE OF $15 MAY APPLY IF APPOINTMENTS ARE CANCELLED ON THE DAY OF APPOINTMENT